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Our full privacy and cookies policy is here for your perusal

We are committed to protecting your privacy and the following policies are in effect to demonstrate our firm commitment to your privacy when ordering from all of our internal and external door ranges.

We receive your email address and reference numbers ONLY when you instruct an order for a door and the safe guarded WorldPay system collects your details. does not collect your personal credit history information, nor any credit card information. maintains a strict "no-spam" policy. 

We only request personal details when you purchase an item from These details will include:

your name, address, phone number, email address. 

We will never collect sensitive information about you without your explicit consent. 

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. 

You may request to see any details that we hold. If you find any inaccuracies, we will delete or correct them promptly.

No data will be transferred outwith the EEA(European Economic Area) and is subject to that caveat.

For a full and comprehensive description of the cookies used on Direct Doors, please view our Cookie information page.

If you have any questions/comments about privacy, please contact us at: