DirectDoors.com® was formed during 1999 with the sole aim of allowing customers to have a one stop shop for all items relating to doors.
Our colleagues in the company have from the very outset tried to offer the type of service which they would want for their own home, namely, quality, price, reliability and availability, with the help of our General Manager John McMillan, our distribution staff throughout the UK and all our sales and advice staff we will continue to do so.
The original company started with only 250 square feet of showroom space which doubled as a small office and had only one desk.
The business grew, or to be more precise, outgrew this space very quickly, after many alterations and movements to various locations, it has finally settled at the Edinburgh address.
The office in Scotland (not open for public) has now been revamped and we now only focus on being a web based company.
The company has also grown its manufacturing facilities from a mere 1,000 square feet, with fairly basic machinery, to the stage where it is now 25,000 square feet with offices, stock and equipment to match.
The distribution facilities are based throughout England, Scotland & Wales.
DirectDoors.com recently completed four major projects.
1) The first project was the introduction of new computer systems, including improved broadband links. These links allow real time knowledge of stock movements and availability, providing us and our customers with up to the minute information.
2) The second project was a new telephone system which allows more direct dialling so you as a customer can contact the person that can best fulfil your needs.
3) The third but most important project was the DirectDoors.com web site itself, a full rebuild at great expense and taking 15 months to complete has been well worth it - customers will find everything with consummate ease through clever "Collections" with a genuinely superb filtering system and an equally good "search" capability.
The site rebuild has allowed us to improve the behind the scene systems to give all our customers a much smoother and professional experience, the new site has "Hover" and "Zoom" facilities and is completely responsive regardless of what platform you are viewing it on, mobile friendly and very clever admin allows you as the end user to get to the product you want as quickly as possible.
4) We are very proud to announce that we have now become the sole UK wide E-tailer of Ermetika pocket door systems, UK wide sales backed with UK wide delivery combined with next day availability for most of the pocket door systems will set us apart, we also continue to supply complete door and cassette systems, without doubt the largest range in the UK.
DirectDoors.com was created in the 1999 but has regularly undergone major re-developments, we are now in the process of adding further "niche" product web sites to our business but not before we are able to provide the best shopping experience for doors without exception, this is probably the most exciting part of the business in terms of potential.
The DirectDoors.com web site is strictly supply only and goods are delivered by us or our dedicated courier, the whole point of the site is to lower prices using electronic processed sales but give the largest selection of doors in the UK.
Having customers place their order on-line allows us to offer the best price and selection and keep our staff to a minimum.
Please look at our DIY Advice pages which offer basic advice on fitting doors, however other advice is always available by email, fax, or phone. We will always continue to offer quality, price, availability and reliability.
We distribute doors, frames and fittings throughout the UK and abroad and the only change in the last few years is that we do it better!
We hope our efforts help you to choose us as your preferred supplier and look forward to your continued support, we will do everything we can to make sure you get the correct information, product and advice from all our staff.
DirectDoors.com has it all, well almost, whether you require an interior door, exterior door, a latch, a hinge, glass, a standard size door or a special sized door and frame, just ask! our massive range includes oak, mahogany and pvc doors amongst many others.
Distribution is from one of 46 depots throughout the UK.
Having trouble processing your sale on-line? Call or email us immediately and we will call you back as soon as the office is open.
We are here to help; if you don't see what you want on our site, Contact Us!
We are registered under the Data Protection Act 1998. Registration number Z8701002.
Our business registration number is SC114318
VAT at the prevailing rate is included within all displayed prices and there are no delivery charges for doors for the mainland UK, any products purchased with a door will also not have any extra delivery charges.
Copyright, all images within this site and / or containing the "DirectDoors" logo is copyright protected and the "DirectDoors" name and style is Trademark protected. 2004-2023