Contact Us
Don't worry!
Door fittings, joinery, tracks and pocket systems
may arrive earlier than your door.
Customer Service
Our admin and telephone opening hours are shown below:
Monday to Friday: 8.00am to 4.00pm (Lunch: 12.15pm to 1.15pm)
Saturday: 9.00am to 1.00pm
Please call 01968 671 681 or email info@directdoors.com.
Call Options are:
1. Sales & General Enquiries
2. Product Stock Availability
3. Customer Delivery & Status Enquiries
Address
Bay 5, Eastfield Industrial Estate
Penicuik, Edinburgh
EH26 8HA
Scotland, United Kingdom
Separate Deliveries
Please note that different items within your order may be delivered separately and by different couriers.
For example, your doors may arrive before the handles or other ironmongery, or you may receive the handles, track or pocket door cassette first and the doors a little later. If the remaining items have not yet arrived and we are still within the advised delivery timescale, please allow a little more time for them to arrive.
Telephone Orders
All orders must be placed online. We do not accept telephone orders or card payments by phone.
However, we can help talk you through a draft order, which we can send directly to your email address so that you can pay either through the website or by bank transfer (BACS).
This is to help prevent fraud and misuse of credit or debit cards. Please feel free to contact us if you have any queries.
Delivery Information
We usually aim to deliver most doors within 4 - 11 working days.
Some orders may experience slight delays and estimated delivery times may be subject to change. Our aim is always to dispatch all orders with the minimum possible delay.
Need to get in touch?
Fill in the form below and we’ll get back to you as soon as possible.