Important Information to help you understand our products and business

Please do not arrange your carpenter until you are certain the goods have arrived, have been checked and are suitable for installation as you intended.

Copyright, all images containing the "DirectDoors" logo is copyright protected and the"DirectDoors" name and style is Trademark protected. 2008-2015

NO DEBIT OR CREDIT CARD CHARGES, NEVER HAS BEEN AND NEVER WILL BE!

We text you an am or pm time on the arranged day of delivery, saves waiting in all day!

A really easy to use site, Click on any of the individual door images to see the full range in each section then click on the door of your choice to reveal all the sizes for that door.

We are based in England and Scotland, delivery is from one of 46 depots throughout the country.

All glass is toughened safety glass as standard, we never compromise on you or your childrens safety.

We carry out installations within the whole of the EH postcode area, other areas may be possible from our list of approved fitters.

Having trouble processing your sale on-line???, call or email us immediately and we will call you back as soon as the office is open.

Secure Payments and Anti-Fraud checks, we use Sagepay for all on-line payments and as such we make several checks to protect our customers against fraud.

We receive a Security check list from Sagepay which may on rare occassions require us to check your identity.

The Security check mentioned above will involve us sending out a standard "Confirmation of Identity and purchase of Goods" notice which must be signed and returned before any goods will be dispatched.

We make no excuses for this level of security, it is to protect you the customer and your confidence in our business, we look forward to your co-operation.

Decorating tip: Please make sure that no water based decorating products are used on any door that is veneered, please make sure all doors are coated prior to installation, failure to do so will invalidate your guarantee, if in doubt please ask for our advice.

All Mahogany timber can be, and normally is, very light in colour, the word Mahogany is used where a door is from a Hardwood species, most timber doors are overveneered, it is always overveneered with the best available matching timber, the exception is the "Made to Measure" range which are all solid, one piece sections, if in doubt please ask us to confirm.

All doors supplied without staining unless stated otherwise, colours shown are for demonstration purposes, this finishing service is now available on line at an extra cost.

Lots of our doors are unique to our company, when comparing prices remember to add in the delivery charges, ours are the lowest on the web, it's free.

All panel dimensions can vary, in actual or perceived sizes from those which are viewed on-line, for example, some images are "Skewed" to give the panels more depth to allow you, the customer, to make an informed judgement of what the panels may look like.

Delivery and vat is included on all doors and frames, small delivery charges will be added for fittings such as handles etc.

See below our pdf of this "Glossary of Terms" for wooden doors.

Printable Version

If you intend placing an order with us, or are just browsing the site for our interior or exterior doors, you might find it helpful to read: Important advice, what not to do and how to measure doors before you begin

If you don't require tips on hanging a door, you may still need advice on how to decorate your exterior or interior door after you have hung it. Please read Decorating Tips for advice on how to treat your door after it has arrived.

We also offer further information on: Caring for your Brassware, Custom Doors, and Door Specifications